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Privacy Policy
Privacy Policy
Last updated: 17th March 2026 (b)
Echolink (“Echolink”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data transparently and securely.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, platform, and related services (the “Services”).
1. Who We Are
Echolink is a technology platform that provides infrastructure for trade replication and related services.
Data Controller: Echolink
Registered Address: UNIT 2904-05, 29/F UNIVERSAL TRADE CENTRE 3, ARBUTHNOT ROAD, CENTRAL HONG KONG
Email: info@echolink.io
2. Information We Collect
We may collect the following categories of personal data:
a) Information You Provide
Name and contact details
Account credentials
Support enquiries
Communications with us
b) Account and Platform Data
Login activity
IP address and device information
Usage and interaction data
Settings and preferences
c) Trading Integration Data
Where you connect third-party trading platforms (e.g., MetaTrader), we may process:
Account identifiers
Trade replication settings
Technical performance data
We do not control third-party platforms and are not responsible for their privacy practices.
d) Automatically Collected Data
Cookies and tracking data
Browser type and operating system
Platform performance diagnostics
(See our Cookie Policy for details.)
3. How We Use Your Data
We use your personal data to:
Provide and maintain our Services
Authenticate users and secure accounts
Deliver customer support
Improve platform functionality
Monitor performance and prevent abuse
Comply with legal obligations
We do not sell your personal data.
4. Legal Bases for Processing (UK/EU Users)
We process personal data under the following lawful bases:
Contractual necessity – to provide the Services
Legitimate interests – to improve and secure the platform
Legal obligations – where required by law
Consent – where applicable (e.g., marketing cookies)
5. Data Sharing
We may share data with:
Infrastructure and cloud providers
Analytics providers
Customer support tools
Legal or regulatory authorities (where required)
All partners are required to protect personal data in accordance with applicable laws.
6. Sub-processors
We may engage third-party service providers (“sub-processors”) to perform services on our behalf, including but not limited to data hosting, analytics, payment processing, and customer support.
A current list of our sub-processors and their roles can be viewed by visiting https://echolink.io/subprocessors.
We ensure that all sub-processors comply with applicable data protection laws and maintain appropriate safeguards for your data.
7. International Transfers
Your data may be transferred outside the UK or European Economic Area.
Where this occurs, we implement safeguards such as:
Standard Contractual Clauses (SCCs)
Adequacy decisions
Equivalent legal protections
8. Data Retention
We retain personal data only for as long as necessary to:
Provide our Services
Meet legal obligations
Resolve disputes
Enforce agreements
Retention periods may vary depending on the nature of the data.
9. Your Rights
If you are in the UK or EU, you may have the right to:
Access your personal data
Request correction
Request deletion
Restrict or object to processing
Data portability
Withdraw consent (where applicable)
You also have the right to lodge a complaint with your local data protection authority.
10. Security
We implement appropriate technical and organisational measures to protect your data, including:
Encryption in transit
Access controls
Monitoring and logging
Secure infrastructure providers
However, no system can be completely secure.
11. Third-Party Services
Our Services may integrate with third-party platforms (such as trading platforms or messaging tools). These services operate under their own privacy policies, and we are not responsible for their practices.
12. Children’s Privacy
Our Services are not intended for individuals under the age of 18, and we do not knowingly collect data from minors.
13. Updates to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised date.
Where required, we will notify users of material changes.
14. Contact Us
If you have any questions or wish to exercise your data rights, contact:
Echolink
Address: UNIT 2904-05, 29/F UNIVERSAL TRADE CENTRE 3, ARBUTHNOT ROAD, CENTRAL HONG KONG
Or use the Contact Us for at https://echolink.io
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